Experiences · Reviews · References
Barockgrosshandel reviews and customer experiences
What buyers say about delivery, quality and service, where our furniture stands and who is behind the shop. With sources, stated openly.
- Google4.9out of 5 stars364 reviews
- eBay98.9%positive1,634 ratings
- Since2007in businessBaroque and luxury furniture from Essen
- Cannes 2025AwardExcellence in Luxury Interior DesignPavillon Royal
Google and eBay: reviews of Demotex GmbH, the company behind Barockgrosshandel and Casa Padrino. Read on 24 October 2026, details under Where the reviews come from.
Anyone ordering a gilded sofa, a chandelier or the furniture for an entire hotel lobby online wants to know beforehand who they are dealing with.
Barockgrosshandel is the wholesale brand of Demotex GmbH in Essen, Germany. The same team also handles the orders of Casa Padrino, from quotation and packaging to delivery. That is why we show the reviews customers have left about our company here: on Google and on eBay.
On this page you will find a selection of positive voices, two cases where something went wrong and how we solved them, references from the fields we furnish and the verifiable facts about the company. The complete profiles with all reviews, including the critical ones, are linked.
Customer voices
What buyers experience
Translated from the original, surnames shortened, omissions marked with [...]. The eBay voices come exclusively from verified purchases.
“All great. A very beautiful table. Fast delivery and safe packaging. Many thanks!”
Original (German): „Alles prima. Sehr schöner Tisch. Schnelle Lieferung und sichere Verpackung. Vielen Dank!“
“This is a stunning piece, exactly as I expected [...] I am veeery satisfied”
Original (German): „Das ist ein Hammer Stück richtig so wie ich es erwartet habe [...] bin sehrrrrr zufrieden“
“I ordered a beautiful white baroque chair. It looked great in the pictures. But I have to say: it blew me away when it was delivered! A dream!!!!! Everything from ordering to delivery was simply excellent.”
Original (German): „Ich habe einen wunderschönen weißen Barock-Stuhl bestellt. Er sah auf den Bildern einfach toll aus. Aber ich muss sagen: Mich hat es umgehauen, als ich ihn geliefert bekam ! Ein Traum!!!!! Die Abwicklung von der Bestellung bis zur Lieferung war einfach klasse.“
“A very beautiful item, quick delivery, and help carrying it into the flat as well. Happy to buy again.”
Original (German): „Sehr schöner Artikel, rasche Lieferung, dazuhin Hilfe beim Transfer in die Wohnung. Gerne wieder“
“A very reliable seller who keeps his word, perfect packaging. We are 100% satisfied.”
Original (French): „Bonjour, vendeur très sérieux, avec une parole, emballage parfait. Nous somme satisfait à 100%. Merci“
“We ordered a baroque chair in a USA design here for a friend's 50th birthday, because he loves this kind of furniture. The price was quite high, but appropriate for the good quality. From ordering to delivery everything went perfectly!”
Original (German): „Wir haben hier einen Barock-Stühl im USA-Design für einen Freund bestellt zu dessen 50. Geburtstag, weil er auf diese Art von Möbeln steht. Der Preis für den Stuhl war recht hoch, aber der guten Qualität angemessen. Vom Bestellvorgang bis zur Lieferung lief alles top!“
“All excellent: item, delivery and communication top!”
Original (German): „Alles bestens, Artikel, Lieferung und Kommunikation TOP!“
“A wonderfully beautiful armchair. Our daughter wished for a royal throne. Now she feels like a queen.”
Original (German): „Ein super schöner Sessel. Die Tochter wünschte sich einen königlichen Thron. Jetzt fühlt sie sich wie eine Königin.“
“The lady who welcomed us was very kind and friendly. [...] The prices are very high, but you really get very good things that last a lifetime. This is furniture for generations that you can pass on. [...] Conclusion: if you like baroque furniture, this is the right place.”
Original (German): „Die Dame, die uns empfangen hat, war sehr nett und freundlich. [...] Die Preise sind sehr hoch, aber dafür bekommt man wirklich sehr gute Sachen, die man lebenslang hat. Diese Einrichtungen gehören zu Generationmöbel, die man weiter vererben kann. [...] Fazit: Wenn man Barock Möbeln mag, ist man hier an der richtigen Adresse.“
“An absolutely recommendable seller. Communication with customer support is top. Items are packed superbly. Thank you, happy to buy again.”
Original (German): „Absolut empfehlenswerter Verkäufer. Kommunikation mit dem Support ist TOP. Artikel werden super verpackt. Danke, gerne wieder.“
“Superb quality and super fast delivery”
Original (German): „Super Qualität und super schnelle Lieferung“
“Ordering and shipping went smoothly, and our questions were answered in a very friendly way. The dining chairs we ordered will certainly not be the last piece of furniture from this shop.”
Original (German): „Das Bestellen und der Versandt hat reibunglos geklappt und auch unsere Nachfragen wurden sehr freundlich beantwortet. Die bestellten Esszimmerstühle werden garantiert nicht das letze Möbelstück aus diesem Shop sein.“
“Great service. Reasonable postage cost, adequate packaging, as described and great value for money. A stunning bronze in an Art Deco style.”
“Everything went perfectly. Top seller. Recommended. Happy to buy again. Thank you.”
Original (German): „Alles perfekt gelaufen. Top Verkäufer. Zu empfehlen. Gerne wieder. Danke.“
“Absolutely satisfied! Easy ordering, fast delivery”
Original (German): „Absolut zufrieden! einfache Bestellung, schnelle Lieferung“
“Top service and advice! My baroque dining set arrived in just 3 days, right on time for Christmas. I am completely satisfied with the quality and value for money. I can only recommend this shop.”
Original (German): „Top Service & Beratung! Mein Barock Esszimmer Set kam in nur 3 Tagen pünktlich zu Weihnachten bei mir an. Ich bin absolut zufrieden mit der Qualität und dem Preis / Leistungsverhältnis. Diesen Shop kann ich nur empfehlen.“
To be honest
When something doesn't go smoothly
With large, handmade furniture not every order goes perfectly: a measurement differs, production takes longer than planned. What matters is what happens next. Two customers tell their story.
“We ordered a dining table from Casa Padrino that the manufacturer lists with an extended length of 2.70 m. When we measured it, it was unfortunately only 2.55 m. But in a friendly conversation with the owner we agreed on a satisfactory solution and are more than happy with the effort. The table itself is great [...]”
Original (German): „wir haben bei Casa Padrino einen Esstisch bestellt, der vom Hersteller mit einer ausgezogenen Länge von 2,70m angegeben ist. Nachgemessen hat er leider nur eine Länge von 2,55m. Wir konnten uns aber in einem freundlichen Gespräch mit dem Inhaber auf eine zufriedenstellende Lösung einigen und sind mit den Bemühungen mehr als zufrieden. Der Tisch selbst ist super [...]“
“I ordered a chair for my daughter. Delivery took longer than the planned 8 weeks. As compensation I received a gift from the company. The chair and the gift are great and absolutely worth the wait! A real eye-catcher!”
Original (German): „Ich habe einen Stuhl für meine Tochter bestellt. Die Lieferzeit war länger als die geplanten 8 Wochen. Dafür habe ich als Entschädigung ein Geschenk von der Firma erhalten. Der Stuhl und das Geschenk sind toll und die Wartezeit ist es absolut wert! Ein echter Hingucker und Blickfang!“
References
Where our furniture stands
We do not name our contract clients, many houses value discretion. These are the fields we furnish regularly, from the Côte d'Azur and Monaco across Europe to the Middle East and the USA.
Grand hotels and lobbies
Seating groups, consoles, mirrors and chandeliers in quantity, uniform in upholstery and gilding, available for repeat orders years later.
Restaurants and bars
Chairs, tables and wall mirrors for dining rooms, built for daily service.
Villas and residences
Entire rooms as an ensemble, from the salon to the bedroom, matched to each other.
Boutiques and showrooms
Display cabinets, counters and mirrors for fashion, jewellery and showrooms, made to measure on request.
Clubs and libraries
Chesterfield seating, bookcases and fireplace rooms for clubs, law firms and private homes.
Côte d'AzurMonacoall of EuropeMiddle EastUSA
The room images are furnishing examples with furniture from our range, not client projects.
Award and press
Excellence in Luxury Interior Design
During the 2025 Cannes Film Festival, Marvin Schertl and Dr Sina Schertl, the founders of our company, received an award in the Pavillon Royal: for craftsmanship, timeless design and international presence.
Featured in
ELLE Decoration · Paris Match · Marie Claire · Forbes France · Discover Germany
More about Barockgrosshandel →Your experience counts
Review us on TrustDeluxe
You have bought from Barockgrosshandel? Tell other buyers how the advice, delivery and furniture were. We welcome every honest response, whether praise or criticism. There is no reward for it.
Verifiable
Who is behind Barockgrosshandel
- Company
- Demotex GmbH, Hammer Str. 64, 45239 Essen, Germany. Full details in the legal notice.
- Brands
- Barockgrosshandel and Casa Padrino
- In business
- since 2007, with baroque, rococo and luxury furniture
- Range
- around 35,000 items, custom-made pieces to measure
- Showroom
- around 1,500 m² in a historic estate in Essen
- Delivery
- by freight forwarder to almost every country, costs under shipping
- Contact
- +49 201 36577485 · info@barockgrosshandel.de, Mon–Fri 10 am–5 pm (CET)
Frequently asked
Questions about Barockgrosshandel reviews
Is Barockgrosshandel legit?
Barockgrosshandel is run by Demotex GmbH, based at Hammer Str. 64, 45239 Essen, Germany, in business since 2007, reachable by phone at +49 201 36577485 and with its own furniture showroom in Essen. On Google our company is rated 4.9 out of 5 stars from 364 reviews, on eBay 98.9% of 1,634 ratings are positive.
Why are there also reviews of Casa Padrino here?
Barockgrosshandel and Casa Padrino belong to the same company, Demotex GmbH. The same team in Essen handles the orders of both shops, from advice to delivery. The reviews therefore describe the same service. We say this openly so that you can put the figures in context.
Does the furniture match the photos in the shop?
This is one of the most frequent points in the reviews: “exactly as described”, “just as I expected”. Every item has several photos and exact dimensions. For questions about colour, fabric or gilding we answer personally before you buy.
What happens if a piece arrives damaged?
Please report the damage with photos as soon as possible after delivery via the contact page. Together with you and the forwarder we find the right solution, depending on the case repair, spare part, replacement or refund.
Does Barockgrosshandel deliver internationally?
Yes, by freight forwarder to almost every country, including France, Monaco, Italy, Spain, Switzerland, the United Kingdom, the Middle East and the USA. For hotels and projects we deliver in several stages on request.
Can I see the furniture before buying?
Yes, in our showroom in Essen. If you are looking for a particular piece, please get in touch beforehand: many models are made to order and not everything is on display in Essen.
Where can I review Barockgrosshandel?
The easiest way is TrustDeluxe, via the “Write a review” button on this page. Alternatively in the Google business profile Casa Padrino - Demotex.
Where the reviews come from
- Rating and number read on 24 October 2026 in the public Google business profile “Casa Padrino - Demotex”. Google does not check reviews individually but looks for fake content and removes it. Quoted are reviews that describe a specific purchase or visit.
- eBay
- Number and share of positive ratings of the eBay account of Demotex GmbH, as of 24 October 2026. Quoted are only ratings from buyers, in the short form eBay shows publicly, together with the type of item bought.
- Selection
- The quotes are a selection of positive voices made by us, translated from the original, which is shown below each quote. No reward was paid for any review. All reviews, including the critical ones, can be read in full on the linked profiles.